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Helping you create better content

Content strategy and content design, copywriting and editing for charities, organisations doing social good and the public sector.

My story

I'm a content specialist with 20+ years experience in content and communications. I've worked in charities, elearning and academic publishing. I've been the sole marketing and digital person, and I've led a team of 8 specialists. I'm passionate about plain language, and I'm skilled at working with sensitive and complex topics. 

My clients say I'm calm, methodical, pragmatic and thorough.  

You need...

... compelling and clear copy

Words don’t just connect people, they have the power to create meaningful change. Whether you want to tell a story, sell a product, raise income, educate, inform or advise, you need the right words. I can help with report writing, website copy, social posts, email newsletters, campaign messaging, leaflets, posters… and more. I’ve transformed technical content into clear copy, and I’ve written words that convert.

Ask me about copywriting

... to know what's working well, and what isn't

Whether you need a single page review, a complete site audit or an SEO or competitive analysis, I can help you identify what’s working well, what isn’t and where there are opportunities to make a difference. I won’t just help you make sense of your data, I’ll give you practical recommendations for changes.

Ask me about content strategy and audits

... an extra pair of hands

When you’re busy, you need someone you can trust to pick up what’s needed quickly and efficiently. I’ve been “an extra pair of hands” for charities big and small during hectic times or periods of recruitment. I’ll happily zip through building and migrating website content, drafting emails, doing SEO research – whatever you need. I’ve got lots of experience with CMSes including Umbraco, Drupal, EPiServer, Wagtail and WordPress, I’ve sent emails with Dotdigital and Engaging Networks, and worked with a range of project management and collaboration tools.

Ask me about comms support

... content that works for people (and robots) 

SEO, GEO, AIOs, UX, UI… Sometimes it feels like the acronyms are multiplying! Whether you want to make sure your content is found in search engines or AI agents, or that you’re providing a great user experience, I can help. I take a people first approach. That means, I create great content for humans, that is discoverable and usable by robots too. I can help with keyword research, content optimisation, user research and content design.

Ask me about SEO, UX and content design

... a second pair of eyes

Whether you need support with copyediting a long report or a proofreader for a set of pages, let me be a second pair of eyes. I’ve worked on technical and specialist content for subjects as diverse as safeguarding, town planning, theology and biblical studies, police and prison custody, literature, domestic abuse, film and TV production, accountancy, online safety and nutrition. I’m passionate about plain language and working with, and developing, authors.

Ask me about editing and proofreading

Some of the organisations I've worked with

nspcc-online-press-logo-resize_edited.jpg
Action-Against-Hunger_edited.png
ShelterBox-logo-resize.jpg
NCVO.jpg
SafeLives rezie.jpg
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My work

I can help you with a range of content services. Examples of recent projects include: 

  • creating content for online safety hubs for young people aged 14–17 and 18–24

  • carrying out a content, SEO and UX audit to provide practical recommendations to inform a new content strategy

  • migrating and optimising webpages for a charity's international affiliates – including USA and Germany

  • editing flagship research report, providing content design recommendations and carrying out the website build

  • writing story posts for legacy campaigns 

  • ideating and drafting engagement emails

  • content audit and creation for self-service assessment tool.

See examples of my work (PDF)

What does it cost?

No two charity copywriting or content design projects are the same, so I tailor my costs based on your specific needs. I work on both a project basis (where I provide a quote based on your requirements) and a retained days basis (where you 'buy' a number of days to allocate as you need). My rate starts at £300–£350 a day, which is in line with my experience and competitive for the charity sector. 

 

However, I work with charities because I want to support the important work you do and, having worked in-house, I know just how precious your budget is. So if you have something different in mind, please get in touch for a no obligation chat. 

Testimonials

NSPCC

"Victoria provides creative and evidence-based content suggestions based on detailed research into user needs and journeys. She does an excellent job of coordinating a wide range of stakeholders, drawing out their insight and balancing their needs. In short, she is a pleasure to work with. Her calm and methodical approach helps complex projects stay focused and on track."

Holly Bentley, Knowledge Manager

Contact

Get in touch  

Email hello@victoria-clarke.co.uk or fill out the form below

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